Paolo is an Engineering Manager at Decibel (a Medallia company). He has started working at Decibel as a Data Scientist in web analytics, working on measuring the digital experience through click flow data, defining the Digital Experience Score (DXS) and a range of metrics associated with the digital experience. In his time at Decibel he has grown his team hiring Data Scientists and Data Engineers. He has led projects on revenue forecasting driven by digital experience, classification of web-pages, as well as supervised data engineering projects on real-time computation of digital experience, ETL at scale, including the creation of an internal Data Lake.